Union block Italian bistro

Water St, Penn Yan, NY 14527, USA

About Union block Italian bistro

4.7 / 5

from reviews

Is this your business?

    Alison Rusignuolo
    -
    November 24, 2021

    A must stop if you are ever in Penn Yan! Exceptional food and service! Portions are generous and so delicious. We went right at opening and did not have to wait. Will definitely go back!

    Luke Johnson
    -
    October 14, 2021

    Absolutely worth the price. In fact, they could charge more if they wanted. And their delicious bread kept coming: roasted garlic with parmesan and herbs. Did i even deserve this meal? I do not know.

    Suzann Tighe
    -
    October 14, 2021

    It would be impossible to have a worse experience. Our terrible experience was 100% the fault of a rude, untrained team and no real onsite manager to address a problem, that was caused by staff. Your food can be the best food in town, but if your staff are disrespectful, rude, uncooperative and don't tell the truth it's a problem. We were celebrating a special event in the area and came to the restaurant for dinner with a group. Our name was taken for a table and we were directed next door to wait at the wine bar. We had a lovely time at the wine bar, which I now know is not associated with the restaurant. A young, obviously untrained hostess came over to our table at the wine bar two, maybe three times as we waited and told us we could bring our drinks from the wine bar into the restaurant. We immediately assumed the two locations were connected. In fact, at one point we asked her if we could be served dinner at the wine bar. After waiting close to an hour and 45 min. + for a table (they gave ours away in error) we were called for our table. Two or three people (of 10) brought their drinks with them. We were thrilled to be seated and excited to try the food. A waitress who I can only identify by her fresh mouth and pink dyed hair, approached our table, angry and hostile because people brought drinks in. When we attempted to explain the hostess had advised us to do so she called the hostess to the table and she point blank lied and told the waitress she did not. The situation deteriorated from there. It was nothing short of embarrassing. I got up to walk toward the back to see if I could find a manager to try and fix the situation only to be aggressively approached by a guy, Mr. H, who claimed to be the cook and manager. He screamed prior to my even being able to speak and told us to get the F out. I was in shock and speechless. Never in my life have I experienced anything like what went on in this restaurant. The bartender felt terrible and I think was also embarrassed by the behavior of his colleagues. One young man who was some type of manager walked out with us and apologized profusely for the behavior of his colleagues. Thank goodness for Top of the Lake we were able to call, explain our nightmare, and have them welcome our group in to dinner with 15 minutes left before everyone closed. We had a fabulous time, a fabulous waitress and a wonderful evening. Needless to say when reaching out to the owners they did nothing. They should have absolutely done something to make up for the person we were celebrating that evening and how they destroyed and embarrassed them on such a special night. Any owner in their right mind would have terminated at least three of their staff that evening.

    Lowell Dewey
    -
    November 24, 2021

    We seldom travel outside Geneva for dinner but heard a person raving over this place. We arrived at 5:30, knowing it was popular and thought we’d get in, but it was full. We had a short wait and it was worth it. Great food, attentive service, will go again.

    Dr Pengin
    -
    June 26, 2021

    Our second time back to this restaurant. Very good food, red sauce is a bit on the sweeter side. Their mac and cheese special with shrimp was spot on and delicious! This restaurant uses fresh ingredients and has never left us feeling disappointed. Huge portions so we usually order the half portion since we don’t want to bring leftovers back to the hotel. Their garlic bread is excellent!

    Union block Italian bistro

    Our Address

    Water St, Penn Yan, NY 14527, USA

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