Elaina was phenomenal. She gave us her undivided attention and we haven’t spent a dime. Barring worldwide catastrophe Skips will be getting our business for our remodel.
As a contractor, I rely on my suppliers heavily. Skips Custom Flooring has become one of my go-to spots to get tile, hardwood, and more. Great prices, great people, and a large selection. If you haven’t stopped in, I suggest you do!
Exceptional customer service!! I could not be happier with my flooring! John and the installation team went above and beyond with professional installation and craftsmanship. The Canandaigua showroom offers an extensive selection, Joe's knowledge and experience helped us to select the right flooring for our home.
We LOVE our new floors, and working with Joe, John and their team was an easy and stress-free experience. Our old hardwoods were only three years old and improperly installed by a company from Fairport who refused to take responsibility for their installation errors that resulted in incredibly creeky, warped boards that separated and lifted. Skips assessed the situation, explained to us what the other company did wrong, and guided us on what type of wood would be better for our home. It only took them five days to rip up the old flooring, install a new subfloor and then the hardwood and re-install/repaint all of our baseboards on the entire first floor of our house including a closet and powder room. They were also willing to cut the wood in our garage to minimized dust and cleaned up afterwards. Joe responded to all of my emails and questions within a half hour and even came to see the final installation the day the project was complete with special floor cleaner for us. I would recommend this company for the customer service, attention to detail, and communication alone... and of course the gorgeous new floors are also a plus!
I was very pleased working with Joe and the team at Skip's Custom Flooring Inc. I decided on putting in the floor myself and was able to follow the directions. Skip's was definitely available to assist with any and all our installation questions. With the right tools and patience, two of us were able to get two bedrooms including the closets completed in three days using the luxury vinyl flooring floor planks. I would highly recommend Skip's for all flooring needs. Can't wait to start on the master bedroom next!
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