Shepard Ford

20 Eastern Blvd, Canandaigua, NY 14424, USA

About Shepard Ford

4.4 / 5

from reviews

Is this your business?

    William Conklin
    -
    July 07, 2022

    This is the first new vehicle that i have purchased. Mark Bohler kept me informed on the status of the bronco and kept the price that we were quoted. My wife and i have taken both our vehicles there for service and treated very well.

    Valerie Wilson
    -
    December 15, 2022

    I have owned Ford vehicles in the past but this was my first brand new Ford purchase, and I bought a new '22 Ford Explorer from Shepard Ford in Canandaigua. The salesman (Steve Casperson) was very friendly and knowledgeable about the vehicle I was interested in and was not pushy, which was really nice. Everyone I dealt with at Shepard was very nice and I will definitely recommend them to my friends & family.

    Meg Anne
    -
    December 19, 2022

    The service department is top notch! I pulled my F350 in for an oil change after being told I didn't need an appointment (Thankfully, because I'm horrible at planning and figured I'd just get it done quick while in the area). They were also super accommodating when I mentioned possibly plugging the nail hole I had in one of my tires, while it was there anyways. Well.. then the plot twist. As the tech was pulling my truck around (I really can't make this stuff up.. this is my luck..) my entire front Brake Caliper blew/ seized and the truck wouldn't move. I knew my brakes were starting to make noise, but had no idea it was THAT bad. I was already thankful that it happened at a shop, not while driving, and that I didn't have my daughter with me. But then both Sarah & Taylor went WAY above and beyond to not only reassure me they'd get it taken care of (after having no appointment for such, let alone the oil change & tire plug they just did, too..), but they also found me a Loaner car so I could get home for the night to my daughter (also settling my slight panic about trying to find a ride 2hrs from home..), AND made sure I had updates the entire next morning on what was going on/ what the truck needed/ and what the time frame was. I've been through a lot of vehicles, and used a lot of shops, but Shepard's team has earned my business indefinitely... and yes, I will be driving the 2hrs from home for such every time. I can't find a shop as honest, straight forward, or that cares as much as they do anywhere else. 10/10 recommend.

    Helen Sacco
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    August 19, 2022

    I enjoyed my experience at Shepard Ford for truck inspection and oil change. I received a fair and honest quote for additional work (tires and brakes). Service was quick and easy, appointments were easy to make, and I will definitely go back!

    Thomas V Northrop
    -
    September 12, 2022

    I recently had a full synthetic oil change and tire rotation, preparing for our trip back to Phoenix. We have had our Explorer serviced at Shepard annually and was pleasantly surprised to learn their loyalty program resulted in no charge for the service. They were prompt courteous and minimum wait time for the service. Very professionally run operation.

    Shepard Ford

    Our Address

    20 Eastern Blvd, Canandaigua, NY 14424, USA

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