Portico at del Lago Resort and Casino

1133 Ridge Road, Waterloo, NY 13165, USA

About Portico at del Lago Resort and Casino

4 / 5

from reviews

Is this your business?

    Jeffrey Schaffel
    -
    January 23, 2022

    Update. Was at restaurant last night. 1/20/22. Portico is the only place to go for steak as there is no restaurant in central NY that serves high end prime meat. Be prepared, the prices are high and that is expected for an upscale prime steak. Its worth the price. Other local casinos charge high prices for cheap cuts of steaks that are no better than the outback. I had the 27 oz prime bone in rib eye which was perfect. They also have on the menu a prime strip which is quite good. Last night they had a 32 oz prime Tomahawk (long bone rib eye) on menu as a special. My only complaint is the restaurant is only open 2 days a week. I do wish they had more side dish options.

    Marco Laflamme
    -
    January 24, 2022

    Went there 3 yrs ago... Very good wine list, excellent menu, generous plates. And what about our waitress, "Carrie O'brien" she was very friendly, polite, smiling, Wow!! And she gave us very good information on the choice of our wines.

    Benny Baker
    -
    August 22, 2021

    Three strikes and you're out. Wife and I tried it 3 times...we're done. The steak is okay...nothing to rave about...I've had $10 truck stop steaks that were just as good. The veal is inedible. The prime rib is completely void of any marbling and the table shakes when you are sawing through it. Don't bother with the sides, the pasta tastes like the cardboard box it came out of, the mushrooms were gray...looked like canned mushrooms only not all the flavor of canned mushrooms. Now they've started the "Do you have a reservation" nonsense. Our last and final meal there we had to eat at the bar. The restaurant was empty when we showed up and had only 2 tables seated when we finished. This is one of the oldest marketing scams in the book. Pretend your business is so busy that you have to have a reservation....PS. that only works when the dining area can't be seen from the bar. We gave it 3 tries...it's just not good. A great place to go if you think food improves by paying 4 times what it's worth.

    Christina Palma
    -
    October 25, 2021

    I place use to be one of my favorites but now… absolutely no way! I’m a frequent visitor of this place and it has gone absolutely downhill hill. The staff is rude and has been the largest few times I have gone there. They insist on a reservation even at the bar lounge which is only minimal service and Can just go there and grab a drink without eating too. Well last night not only were they rude to my husband and I but we had about 10 other people with us. They turned away a very large party of people that dropped a very pretty penny that night. Bar bill alone was ridiculous not to mention what our food bill ended at. They didn’t offer to try to accommodate us in any way, except.. come back later and see if anything is open. I think they better think about who they have representing their restaurant and they might need little customer service training too

    Rosemarie McKinney
    -
    November 07, 2021

    Great atmosphere. This was my second visit to the restaurant. I had dinner at 5:30 and my steak was not good. There was no seasoning, I didn’t even taste the salt- if there was any. The lobster tail was good. I really expected a $60 steak to be tender and tasty. Really disappointed.

    Portico at del Lago Resort and Casino

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    1133 Ridge Road, Waterloo, NY 13165, USA

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