Absolutely wonderful. I spoke with Rose when I first called to explain sump pump repair/replacement needed. She was wonderful with acknowledging what I needed at the moment. Her response that she would have a plumber come to my home today and repair/replace sump pump was what I was asking. Timing worked out well and I had service arrive in the afternoon. Jim, the service tech responding, was exactly what I expected —- he explained what the problem was that he saw and answered the questions I asked. Excellent representative of Peterson. Pricing was reasonable and I gave him the okay to fix the issues. I would 100% recommend Peterson Heating/plumbing.
Absolutely wowed by this company. Our basement in our 120-year-old home flooded due to a sump pump issue. The water soaked our water heater and it needed to be replaced as it could not be repaired. We called many local places and they wanted $99-$139 just to tell me it needed to be replaced. I emailed Peterson Plumbing at 8:10am, received a call back by 8:30am and the installation team arrived by 9:15am! They were courteous and quick. All was said and done by 10:30am and 45 minutes later, we had hot water again. The price was so incredibly reasonable for the tank we purchased, and I will ABSOLUTELY be using them again if anything goes wrong. Thank you, thank you!
Peterson Plumbing just replaced my leaking water heater this July. From the moment I spoke to Rose to the time Jamie and James completed the installation of the new water heater the whole experience was positive, prompt, and professional. I own two properties and would never consider using anyone but Peterson Plumbing! Thank you, once again Rose, Jamie & James!
Our experience with Peterson Plumbing was fantastic. We had a leaky/faulty hot water heater and they arrived and fixed it within a few hours of my first call to the office. Mr. Conte, our plumber, was fast, friendly, and knowledgeable and the cost for the entire project was very reasonable. I would recommend Peterson Plumbing without reservations.
Jim did a awesome job today with our emergency plumbing issue! Explained all work needed reasonably priced, kind and very helpful. Rose his receptionists was also very kind and responsive to my needs and questions! I will use them again in a heat beat!
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