We have been using Penfield Plumbing ever since we moved to Rochester in 2019. They are wonderful. We have had them work on small projects from installing a new garbage disposal to a more complicated shower plumbing project. So far we have had John and Bryan out to do the service calls. Both are so nice, professional, and do great quality work. Booking an appointment is very easy and often our scheduled service date gets moved up which is always appreciated. We highly recommend them.
The technician was great explained everything cuz I had no idea what any of it was.
Very very expensive. I had a water heater replaced. They quoted the job at $1550.00. Not parts and labor just a single number. I looked up the price of the water heater on the web and it was $800.00. Therefore the labor was $750.00 for two hours of labor, that's $375.00 per hour. Very very expensive, just be aware. $150.00 an hour for labor is reasonable to me.
Aaron did a great job on my new water heater. He arrived at my house at 830 and was done by noon and there were a few added items besides the water heater. He was very friendly and answered all of my questions. I was impressed and if the owner sees this please commend Aaron on his work. Thanks so much guys im sure I will be calling you again in the future.
Very professional. Came out and spoke with me in great detail about my water heater.
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