Neapolitan Pizzeria

120 N Main St, Naples, NY 14512, USA

About Neapolitan Pizzeria

4.6 / 5

from reviews

Is this your business?

    Kerf Squared
    -
    September 16, 2022

    Cubano panini, Philly panini (hehe, it rhymes) garlic parm chicken wings and a concord grape ale. All were really good. The ale was a bit boozy on the front end but a mildly sweet concord grape taste on the back end. The sammich was simply amazing as the Cuban style sammich goes and the wings were very crispy and clean (fresh oil). The blue cheese was THE best I've ever had. I heard that the Philly was REALLY good as well, "no other words other than amazing". Let's not forget the crinkle cut fries, fried to perfection. Everything tasted ridiculously fresh and the price reflected that, but I'm ok with that, you get what you pay for ...

    Seth S
    -
    September 26, 2021

    Very good pizza. We really enjoyed the two specialty pizzas we tried! Staff was friendly and the atmosphere is pretty nice

    Megan Carey
    -
    August 27, 2022

    I have never gone out of my way to write a review, but for the experience my family and I had tonight, I think a review is necessary and should be shared to warn future patrons of this “establishment.” We we’re excited to try a small town business and happy to have an easy birthday dinner there for my dad. The only good part of this experience was the company we brought along with us. If I could give 0 stars I would. When we ordered food the female owner was nothing but flat and rude. She had no sense of hospitality and acted like the restaurant was booming and like she didn’t have time for us… mind you, there were 6 other guests there at the time so it was not busy regardless of what to-go orders they had. She herself stated it was a “slow night”. My sister asked her if she was OK and what was wrong because of her attitude toward us. She said “my husband and I have owned this pizzeria for 9 years so how do you expect me to act”…. Not the answer you’d expect from a business owner. But okay. She went on to complain about the temperature in the kitchen and was ready to be home with her kids. Not something you say to guests either. The icing on the cake was, it was my dad’s birthday. My mom simply ordered dessert for my dad for his birthday and asked if she could hand deliver them herself (as in my mom deliver them to him) so we could sing happy birthday to him as a family. Doable right? But no. The owner took it upon herself to send out the dessert without my mom knowing and dropped the dessert of at the table and said she got “distracted.” Mind you, we waited inside at the counter for them and we spent hundreds of dollars there and gave 20% tips for everything we purchased. The customer service is totally lacking here. The experience we had tonight was embarrassing and the owner should be embarrassed for her unprofessional behavior and attitude toward her guests. Nothing like eating burnt pizza, having the wrong sauces on our wings, and watery bleu cheese and ranch. Do better. Or allow someone more experienced to do your job. 9 years and your “business” feels brand new. I would like to say there was a young kid working tonight (I wish I caught his name) who did a fantastic job and was very pleasant every time he stopped by our table. Kudos to him for his hospitality and professionalism!

    Mark Ferguson
    -
    June 10, 2022

    Very nice place to grab a pizza . Staff was very friendly and courteous. I personally had a personal pan pizza which was called the buttery pig and it was excellent. My wife has to watch gluten and they actually have gluten free pizza . The girl went on and explained that they do bake the pizza in the oven with non gluten free pizza , I thought that was very professional to explain that . We'll be back again for sure

    Chike Cumberbatch
    -
    September 17, 2022

    Went with a group of four on a Friday evening. Was a bit skeptical at first but was blown away by the taste, quality, and service. The sauces for the wings were homemade and very delicious. I had the honey bbq and Thai chili. Both are highly recommended. They offered a large selection of house specialties pizzas in 3 sizes, along with the option to create your own. The highlight of this evening experience came 10 minutes after the kitchen closed at 8 pm, and the staff began breaking down and cleaning up. A family of four (Dad, mom, pre-teen, and child) entered with the hopes of having dinner. The host explained that they closed the kitchen for the evening. The family inquired about other places that may be open for a sit-down dinner. The host realized that most places were closed and she convinced the staff to fulfill their order. That act of service stood out in my mind. Well done

    Neapolitan Pizzeria

    Our Address

    120 N Main St, Naples, NY 14512, USA

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