The whole team at Mr Rooter were amazing - from Stacey constantly responding to calls after hours and keeping us updated with status... to Nick, Mark and the team getting the work done so quickly, professionally and diligently. They quickly identified a shear in the septic mainline and provided a range of options for resolution respecting my time and budget. Their rapid emergency response got me a sticking plaster and they made time to complete the work despite the weather in the lead up to Christmas. I won't ever be using anyone else for anything plumbing related. Great team - highly recommended.
Frank Dittrich
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December 10, 2022
We called Mr. Rooter to help use with what was first thought to be a clogged sewer line. With their help it was determined that the problem was a combination of a 60-year old cast iron pipe with heavy scaling and a faulty structure bottom to connect the sewer line to a private main line. We decided to replace the line with Mr. Rooter's help. Nick, Mark and Alex did an outstanding job under trying circumstances. Combine a tight work space, some November rain and more rock than soil to set up the challenge to the job. They battled through a series of conditions and continued to work well past dark to get the next line connected. We appreciate all of their help and would highly recommend Mr. Rooter.
Frank
Melanie Loftus
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November 29, 2022
I have used this company for years. They always do great work and the technicians are all so nice and explain everything. I just had a huge issue and Tyler not only did great fast work but delt with my anxiety and breakdown! It was an expensive project but reasonable. I had used others in the past and their pricing is by far much better. I strongly recommend them.
Deanna Parker
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October 27, 2022
Both Richard and Nick were super professional, kind and explained everything very well. Nick also provided me a detailed explanation of exactly what the issue are with my sewer line. He answered all of my questions and providing a very timely estimate. Will definitely continue to do business in the future when needed.
Margaret Sabel
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October 08, 2022
Professional, polite, extremely knowledgeable ...
Confused as to the $400.00 bill for drain unclogging when I was quoted a range from $150.00 - $400. Also did not receive a receipt and will call and ask for one.
I am still grateful for the service that was provided. The gentlemen was terrific.
The whole team at Mr Rooter were amazing - from Stacey constantly responding to calls after hours and keeping us updated with status... to Nick, Mark and the team getting the work done so quickly, professionally and diligently. They quickly identified a shear in the septic mainline and provided a range of options for resolution respecting my time and budget. Their rapid emergency response got me a sticking plaster and they made time to complete the work despite the weather in the lead up to Christmas. I won't ever be using anyone else for anything plumbing related. Great team - highly recommended.
We called Mr. Rooter to help use with what was first thought to be a clogged sewer line. With their help it was determined that the problem was a combination of a 60-year old cast iron pipe with heavy scaling and a faulty structure bottom to connect the sewer line to a private main line. We decided to replace the line with Mr. Rooter's help. Nick, Mark and Alex did an outstanding job under trying circumstances. Combine a tight work space, some November rain and more rock than soil to set up the challenge to the job. They battled through a series of conditions and continued to work well past dark to get the next line connected. We appreciate all of their help and would highly recommend Mr. Rooter. Frank
I have used this company for years. They always do great work and the technicians are all so nice and explain everything. I just had a huge issue and Tyler not only did great fast work but delt with my anxiety and breakdown! It was an expensive project but reasonable. I had used others in the past and their pricing is by far much better. I strongly recommend them.
Both Richard and Nick were super professional, kind and explained everything very well. Nick also provided me a detailed explanation of exactly what the issue are with my sewer line. He answered all of my questions and providing a very timely estimate. Will definitely continue to do business in the future when needed.
Professional, polite, extremely knowledgeable ... Confused as to the $400.00 bill for drain unclogging when I was quoted a range from $150.00 - $400. Also did not receive a receipt and will call and ask for one. I am still grateful for the service that was provided. The gentlemen was terrific.