It was easy to use the machine. I would always pass it up and have it made by a person within the store vs the machine. My experience was good. Although I thought $4 for the (MK) key was a tad high. I didn't ask a Lowe's store employee what they charged to cut a key on their key maker to compare pricing, but will on my next visit. Anyway, I passed on Minute Key's offer to buy 2 and get 1 free, and took the later offer after my key was made, to get 1 at a much lesser price.
I was able to copy 4 or 5 home keys which was great and the process is easy. However when I got to a key that fit a master lock it could not be duplicated. Therefore I had to find the old-fashioned key maker to copy.
I have used Minute Key on 3 separate occasions and each time the keys work perfectly I also enjoy the choice of designs and have quite a few Star Wars Keys. I use the Kiosk at my local Lowe’s
I was unable to find a locally owned locksmith who made keys, so I had to go to Lowe's where I found Minute Key/Key Hero. Yes, Lowe's employees also make keys, but waiting for someone to do that task often takes more time than I am willing to spend. I've used Minute Key/Key Hero in the past. It does the job. I needed 5-keys made, which does take a while. During the process it asks if I want a "brass" key made for $1.49....I bit, and got bitten. The keys that were being made WERE brass, so the $1.49 I spent on the "special brass" key was more money in their pocket; now I have 6-keys to my business. Lesson Learned. Key Hero saves a digital copy of keys, so if the key is ever lost (I have 6...just sayin')...the machine will make you a copy. I don't know how, but I have the app on my phone and hopefully never have to use it.....6-Keys later :oD Overall, Minute Key/Key Hero work....but with no personality.....Jenn
Very easy to use... Minute Key has been my go to for keymaking since the 1st time I discovered them. I don't have to wait around for someone to come make my keys anymore. Thanks Minute Key!!!
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