Michelle’s Salon & Spa at Five Seasons

1901 NY-332, Canandaigua, NY 14424, USA

About Michelle’s Salon & Spa at Five Seasons

4.7 / 5

from reviews

Is this your business?

    Kelsey Clements
    September 19, 2022

    I had my hair done here for my wedding and it looked fantastic! I did my trial with Missy months ago and she remembered every single detail by the time I came back on my wedding day. She was so friendly and did an amazing job. I highly recommend her! The staff were also very accommodating. I had my nails done somewhere else days beforehand and I hated them. When I arrived on my wedding day Janelle quickly arranged to have my nails fixed and they looked SO GOOD! Thank you so much Missy and Janelle!

    Stacy Romaine
    October 15, 2021

    First time here. Very nice place, everyone was extremely friendly. Everything clean and pleasant. Caitlin (sorry if spelled wrong!) was patient with my first-time lash lift and did an awesome job! She also spent more time on my brow waxing than anyone anywhere else I have gone to has. Very detail oriented and gentle. My lashes look great and I can’t wait to put some eye makeup back on, and I know they’ll look even more awesome! ❤️

    rachel hefner
    April 16, 2022

    If I could leave a 0 star rating I WOULD!!! I told the lady at Michelle’s salon I wanted my whole head done blonde last weekend and she only did half my head with blonde highlights. I told her numerous times I wanted my whole head done blonde and showed her a picture! Then when she was done highlighting I asked her, “ was that the whole head? “ and she said yes when it obviously was not!!! Half my hair is still dark BROWN!!!! I understand she couldn’t get it the color I wanted that same day due to my hair being so dark, but she still did NOT do my whole head and that made me VERY unhappy and upset. There’s a difference between doing someone’s whole head and then doing just half the head with highlights… which is not what I wanted at all. I will not be coming back unless something Is done about this. I paid 175$ plus tip for this hair color that was not done how I asked it to be done. I shouldn’t have even left a tip! I’m not satisfied at all with this salon and am hoping something is seriously done about this. If not, then what’s the point of being able to leave a review? I should be getting some sort of a refund for this awful experience and waste of money. I came to Michelle’s because I thought I would get what I wanted done great, but I was clearly wrong….My name is Rachel Hefner.

    Natalie White
    August 15, 2022

    not once have i walked out of this salon loving my hair or thinking that i got what i paid for. always underwhelming results for outrageous prices.

    Nicole Beagley
    May 08, 2022

    Back story, I had gastric bypass in 2009. In 2017, julissa had put in extensions since my hair wasn't growing and they were beautiful. It got to cost too much so I ended taking them out. I have recently lost my mother, and my husband suggested I try to do the extensions again because I was so happy. Last week on a Tues I had ann Marie put them back in, very nice person, however the next day 2 of the extensions were already falling out. Wednesday I went back to have them put back in. The next day another (different) set of extensions came loose. I called and spoke with Jill explaining what has been happening with the extensions falling out immediately. She tried to blame it on my gastric bypass.. um no and then because I have dermatitis from using rogaine to try and get my hair to grow, I specifically asked if it was that causing the issue. I was told out of ann Marie's mouth that it's not because she has 2 clients that have the same issue, so it's not that....money down the drain

    Michelle’s Salon & Spa at Five Seasons

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    1901 NY-332, Canandaigua, NY 14424, USA

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