First order was wrong and late and cold. Getting it straightened out took several minutes on the phone repeating the correct order several times to several people. Only to be told by the manager that I sighed when he asked for my card number! And threatened to cancel my order. Second order also incorrect . They don’t use and heat bags so it’s cold as well. Very rude manager incorrect food delivered cold and late? Lost my business marks pizzaria . There are options here in town. Learn customer service.
Would give a zero if I could. Ordered food,Pizza and wings. Should have lite wing sauce on these wings. No sauce whatsoever. Called to let them know. Wanted the wings returned and they would give us a credit. But would not send the correct order. So the houseful we have for dinner would have had to go without, give us a credit for a future order, and that's assuming we ever order again from this location. Already paid for their expensive wings and just wanted them correctly prepared.
We have ordered pizza from Marks Canandaigua for awhile. But I wanted to say that the NY style pepperoni pizza I ordered there today was Excellent!! I get cheese only on half the pizza because I am lactose intolerant and my husband isnt. Someone took extra care to really keep cheese off my half! I also order well done crust, and they made it well done but not burnt. Great job!!
Won't be back. Greeted with " put your mask on" by 2 people behind the counter. It could've been asked kindly after a friendly greeting!
Food is okay but there’s a really hot blonde always at the counter… Might ask for her number next time I grab some wings!
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