We received a couples massage as a wedding present back in March and still are trying to use it! We have tried to book a couples massage for MONTHS. We call at least once or twice a month and Always told different things... It has to be on a weekend, no availability, understaffed. Now when we call, they are only offering back to back massages! Absolutely ridiculous we have $400 worth that is going to no use! Why offer a service if you can't perform it?! Have been a customer here many many times and at this point we would rather use it for nice dinners. A call to the head of the hotel will be next to see if we can change it!
lorraine curry
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January 22, 2023
I had an eyebrow emergency last month (after butchering my brows on my own) and Isabella got me in within 24 hours to get them fixed. They are my new go-to salon, mostly due to Abbi, the great stylist who has taken care of me. Other praise includes the overall environment and ambience of the spa, which are wonderful. Highly recommended. PS The desk staff is unfailingly warm and polite. Wanted to throw that in there!
Pierre Milton
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June 04, 2022
My wife & I did a true bliss experience for our anniversary & it was fantastic. Started with a foot soak with some tea to drink. Then a full body scrub with a brown sugar & chocolate mix. Then while we were wrapped after that, a scalp massage was next. Last we got a full body massage. The whole experience was refreshing, relaxing, & just what the doctor ordered.
Christina McBride
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April 06, 2021
I took my daughter to Isabella Spa for her 23rd birthday this past weekend. I have been to Belhurst Castle many times with my husband but this was my first time visiting the spa/salon. We booked therapeutic massages and I had Matt as my massage therapist. This was, honestly, the best massage I have ever had. I book a massage several times a year, and always on vacations, but none have compared! Upon checkout, I was told he is also a chiropractor, so it made sense as to why this one was so beneficial to me. The salon is beautiful, the staff was truly lovely, and inviting, and the service I had was top notch. I found my new place! Thank you! Go see Matt!!
J Hein
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January 19, 2019
I see a lot of bad reviews about this place but my fiance and I had a wonderful experience.
We booked the True Bliss Romantic Retreat which is 100 minutes. We were taken upstairs to our room to change into robes and relax. Our masseuses came in, went over everything and began the massage. They were both very attentive and both of us enjoyed it.
You are in the room for a total of 100 minutes for this treatment so that includes showing after the body scrub and the foot soak. The ambiance is nice and the rooms are clean and inviting. I had high expectations and they are definitely passed. I would recommend this salon and would go back.
We received a couples massage as a wedding present back in March and still are trying to use it! We have tried to book a couples massage for MONTHS. We call at least once or twice a month and Always told different things... It has to be on a weekend, no availability, understaffed. Now when we call, they are only offering back to back massages! Absolutely ridiculous we have $400 worth that is going to no use! Why offer a service if you can't perform it?! Have been a customer here many many times and at this point we would rather use it for nice dinners. A call to the head of the hotel will be next to see if we can change it!
I had an eyebrow emergency last month (after butchering my brows on my own) and Isabella got me in within 24 hours to get them fixed. They are my new go-to salon, mostly due to Abbi, the great stylist who has taken care of me. Other praise includes the overall environment and ambience of the spa, which are wonderful. Highly recommended. PS The desk staff is unfailingly warm and polite. Wanted to throw that in there!
My wife & I did a true bliss experience for our anniversary & it was fantastic. Started with a foot soak with some tea to drink. Then a full body scrub with a brown sugar & chocolate mix. Then while we were wrapped after that, a scalp massage was next. Last we got a full body massage. The whole experience was refreshing, relaxing, & just what the doctor ordered.
I took my daughter to Isabella Spa for her 23rd birthday this past weekend. I have been to Belhurst Castle many times with my husband but this was my first time visiting the spa/salon. We booked therapeutic massages and I had Matt as my massage therapist. This was, honestly, the best massage I have ever had. I book a massage several times a year, and always on vacations, but none have compared! Upon checkout, I was told he is also a chiropractor, so it made sense as to why this one was so beneficial to me. The salon is beautiful, the staff was truly lovely, and inviting, and the service I had was top notch. I found my new place! Thank you! Go see Matt!!
I see a lot of bad reviews about this place but my fiance and I had a wonderful experience. We booked the True Bliss Romantic Retreat which is 100 minutes. We were taken upstairs to our room to change into robes and relax. Our masseuses came in, went over everything and began the massage. They were both very attentive and both of us enjoyed it. You are in the room for a total of 100 minutes for this treatment so that includes showing after the body scrub and the foot soak. The ambiance is nice and the rooms are clean and inviting. I had high expectations and they are definitely passed. I would recommend this salon and would go back.