A representative from their company by the name of Tyler in the Rochester area was very informative and very helpful! His appearance was neat and clean, he was knowledgeable of everything I needed and made sure he did an amazing job getting all my necessities completed efficiently! This company is highly recommended for their work and professionalism! Polite, respectful, friendly and smart! Thanks Interstate I will always use your company and recommend you to all my friends and family!
Andrea Werwinski
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October 06, 2022
Interstate Heating and Cooling has been great to work with! Tyler did my initial inspection, and Michael and JP did my furnace replacement. The technicians were great, Iām happy with the work they performed, and working with the office has been easy. My only suggestion is for the technicians to wear booties to cover their shoes, as I donāt like shoes in my house and on my rugs. Wearing those shows a lot of respect and is very professional when entering someoneās home. If they had worn them, I would have definitely given 5 stars! Thank you!
Kathryn Cooley
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August 11, 2022
Johnny N was extremely polite, courteous and above all very knowledgeable! He was easy to work with and explained our options and his procedures as he progressed. Our A/C was not functioning properly and Johnny was able to find the problem and ensure that there was only one issue. Our A/C system is now better than ever....and we are guessing our electric bill will go down too! Thank you Johnny for your excellent service and professionalism!
Paul & Kathy
Roberta Bilia
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December 27, 2022
I would highly recommend Joe to do your repairs on your fireplace insert. He was highly professional and knowledgeable. After 5 years of attempts by repairmen to get my "new" fireplace insert to work past the moment the repair person was in my home, He finally diagnosed the issues and it now is a beautiful working fireplace that i have been waiting to use for 5 years. Thanks and GREAT job!!
Bob Honold
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October 07, 2022
Interstate is wildly dishonest and unprofessional. They installed a brand new AC, and hours later water was pouring through my ceiling - ruining the walls and ceiling in the bedroom below. To their credit, Interstate admitted this was entirely their fault and they sent someone back to properly install their unit, and to survey the damage. For months they said they would send someone to repair their damage... but never did. Finally they told me to find someone on my own, and that they would send a check to cover the repairs. Once I finally found someone (wasn't easy), Interstate then completely changed course and said they will not send a check for repairs... and instead claimed they recently hired someone new who will fix their extensive damage. This has gone on almost 6 months. I will gladly delete this message if/when they honor what they told me and pay to have THEIR damage repaired. They are simply stringing me along - I issue strong caution to anyone considering Interstate.
A representative from their company by the name of Tyler in the Rochester area was very informative and very helpful! His appearance was neat and clean, he was knowledgeable of everything I needed and made sure he did an amazing job getting all my necessities completed efficiently! This company is highly recommended for their work and professionalism! Polite, respectful, friendly and smart! Thanks Interstate I will always use your company and recommend you to all my friends and family!
Interstate Heating and Cooling has been great to work with! Tyler did my initial inspection, and Michael and JP did my furnace replacement. The technicians were great, Iām happy with the work they performed, and working with the office has been easy. My only suggestion is for the technicians to wear booties to cover their shoes, as I donāt like shoes in my house and on my rugs. Wearing those shows a lot of respect and is very professional when entering someoneās home. If they had worn them, I would have definitely given 5 stars! Thank you!
Johnny N was extremely polite, courteous and above all very knowledgeable! He was easy to work with and explained our options and his procedures as he progressed. Our A/C was not functioning properly and Johnny was able to find the problem and ensure that there was only one issue. Our A/C system is now better than ever....and we are guessing our electric bill will go down too! Thank you Johnny for your excellent service and professionalism! Paul & Kathy
I would highly recommend Joe to do your repairs on your fireplace insert. He was highly professional and knowledgeable. After 5 years of attempts by repairmen to get my "new" fireplace insert to work past the moment the repair person was in my home, He finally diagnosed the issues and it now is a beautiful working fireplace that i have been waiting to use for 5 years. Thanks and GREAT job!!
Interstate is wildly dishonest and unprofessional. They installed a brand new AC, and hours later water was pouring through my ceiling - ruining the walls and ceiling in the bedroom below. To their credit, Interstate admitted this was entirely their fault and they sent someone back to properly install their unit, and to survey the damage. For months they said they would send someone to repair their damage... but never did. Finally they told me to find someone on my own, and that they would send a check to cover the repairs. Once I finally found someone (wasn't easy), Interstate then completely changed course and said they will not send a check for repairs... and instead claimed they recently hired someone new who will fix their extensive damage. This has gone on almost 6 months. I will gladly delete this message if/when they honor what they told me and pay to have THEIR damage repaired. They are simply stringing me along - I issue strong caution to anyone considering Interstate.