Dan was the Manager on duty for the process of my Heat Pump installation. He was outstanding and professional. He was always on time worked tirelessly and treated his Co-Workers Jake and Todd with respect. They were exceptional workers also. Every day they left my place was spotless. Dan answered all my questions ((and believe me I had many) was personable, respectful, and extremely knowledgeable. I am so glad I used Halco they followed through from start to finish and I was always informed along the way.
Halco’s team installed a heat pump water heater in our 1959 home. Their sales person was available quickly, and was knowledgeable about the products and the industry. We got a competitive price and installation the next day! The install team were great. They were on time, thoughtful, and friendly. Most importantly they were skilled, thorough, and fast. They were extra mindful of safety through their entire visit. Everything was secured and installed with the safety of our young family in mind. They even helped us identify and fix ventilation issues we didn’t know we had. Great professionals all around.
The only time I have to call Halco is when something has gone wrong, but despite this I always feel good about the work that has been done afterward. They have been responsive and surprisingly fast for every job I have thrown at them for both my electrical work and plumbing. Everything from simple plumbing leaks to my entire power line being ripped off the side of my house in a windstorm. The employees take the time to explain what they have done and why so I know what I am paying for. They are also very easy to talk to and charismatic. The work has been good quality and I have not had one of their repair jobs re-break. I use one of their service maintenance plans, which has saved me a good amount in service fees. Finally, their 24/7 hours of operation makes it way easier to schedule.
Dan and Jake were here for a few days replacing our fuel oil system with heat pumps. They installed a ductless mini split in our finished basement, and a separate whole-house air source heat pump for the rest of the house (with an air handler to use our existing ductwork upstairs). It was a pretty complex job with a lot of built-in challenges, and they nailed it. It’s well-installed, and they were a pleasure to have in my house — kind and respectful and responsive and super professional. Dan is incredibly knowledgeable, and he was great at communicating and educating as he went, answered questions, and brought me in on small decisions all the way through. I’m super-impressed with Halco. I got a few proposals for this project, but the level of expertise that Halco brought to the table was completely unmatched. It wasn’t even close. Thanks to Matt Dennis for the initial site visit, and to Dan and Jake and crew for making what could have been a headache of a week (because who loves infrastructure tear-outs and rebuilds??) a really great experience! Highly recommend this team to anyone considering transitioning from fossil fuels to a heat pump. It’s a jump that’s worth taking, and you’ll feel really safe in every way with this team!
Our 11 year old water heater failed early last week, and Halco had a technician to our home the next day. After doing all of the legwork related to town inspection, we were delighted to hear that the same technician would be able to install a new water heater today, Saturday, so we didn’t have to go through the whole holiday weekend with no hot water. Hunter was here for about 7 hours installing a 50 gallon water heater solo, and he did an excellent job. Professional, thorough, neat and courteous - we are so grateful for his extended efforts today. First time dealing with Halco, so far very impressed!
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