Dan was the Manager on duty for the process of my Heat Pump installation. He was outstanding and professional. He was always on time worked tirelessly and treated his Co-Workers Jake and Todd with respect. They were exceptional workers also. Every day they left my place was spotless. Dan answered all my questions ((and believe me I had many) was personable, respectful, and extremely knowledgeable. I am so glad I used Halco they followed through from start to finish and I was always informed along the way.
Halco just completed a large (by our standards) project in our home. The project included a combination of ducted and ductless heating/cooling systems. The sales team was responsive and helpful. Our project manager was focused on making sure that we would be happy with the outcome of the project. Our technicians were polite, pleasant, and great to work with. And now I sit in my home office in mid-December paying far less to keep this space snug and warm. My thanks to Halco. I highly recommend working with them.
The only time I have to call Halco is when something has gone wrong, but despite this I always feel good about the work that has been done afterward. They have been responsive and surprisingly fast for every job I have thrown at them for both my electrical work and plumbing. Everything from simple plumbing leaks to my entire power line being ripped off the side of my house in a windstorm. The employees take the time to explain what they have done and why so I know what I am paying for. They are also very easy to talk to and charismatic. The work has been good quality and I have not had one of their repair jobs re-break. I use one of their service maintenance plans, which has saved me a good amount in service fees. Finally, their 24/7 hours of operation makes it way easier to schedule.
The team at Halco was efficient, friendly, professional and easy to work with. From the office staff to the service technicians to the home sales people, I couldn’t have been happier. All questions answered, work done on time and in a professional manner. I would highly recommend their service when looking for HVAC service or upgrades in this area. Specifically I’d Like to commend Sarah Cox for excellent guidance and responsiveness in helping us to choose the system best suited to our location and also the excellent technicians who stayed late for two days to make sure our heat pumps were installed correctly and worked well, thanks Rob and Todd!
Mark has been to our house for several issues and he always takes the time to explain the issue, fix it and better yet, he goes the extra mile to make sure the house and systems are set-up better than before. Halco has saved us several times in the past year. They are not cheap, but they are very responsive, the work is thorough and professional and we have a lot of confidence in them.
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