I cannot say enough wonderful things about Cannon Pools! We have been trying to get a pool installed for almost 2 years but every company we spoke with gave us the run around or super inflated prices. Then we found Cannon Pools in Auburn, NY. Lenny was amazing, spent time explaining all of our options, he was honest, educated, professional and just a great person all around! Their prices based off the ten other place we received quotes from were by far the best! My phone calls were always returned and they did what they said they would. Their installers came on a Sunday morning in the blistering heat and worked their butts off to install our pool. Everything was perfect and my family and I couldn’t be happier ! A big thank you to Cannon pools for everything!
During covid my hot tub decided it's time was up. I contacted Cannon pools and spas at their Auburn location and got directed to a gentleman named Lenny. It happened that someone had ordered a tub but decided not to purchase, so that tub would be available come April sometime. All I needed was to leave a 300.00 deposit. Well, I got a call that the tub was in and I was in the middle of hospice with my father and said I was not available at that time. Well the following year, I reached out to Lenny and said I was ready now for the new tub. I went in and picked out a tub and it got delivered a few weeks later. The delivery team were thorough and professional. They made sure not to ruin my lawn, picked up all the transport materials and gave me a short tutorial on the start of the tub. Cannon pools even gave me the credit back on my original deposit from the following year! The hot tub is beautifully crafted and made right here in New York State. What more can you ask for!!
Bought a pool from here last fall, comes with junk pump but will just upgrade next year. Great customer service that is very knowledgeable.
Very knowledgeable people, they have been more than helpful with “dumbing” stuff down for me to understand, and the prices are reasonable! Definitely my one stop shop for anything pool related!
We had our Cannon pool installed in 1999, with normal pool issues through the years that Cannon has been able to help or at least advise us on. We recently had a frustrating issue, and Lenny listened, researched, advised and solved the problem. His staff is always helpful, they always have the products I need, or can order them. And, I really like that the staff will help bring those heavy containers out to my car! Cannon follows current Covid restriction rules, they have hand sanitizer at the door and Plexiglass shields between employee and customer, so you can feel safe about being in there. Thank you, Lenny. I sincerely appreciate your help.
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