Burris Plumbing & Heating

182 Old Stage Rd, Groton, NY 13073, USA

About Burris Plumbing & Heating

4.4 / 5

from reviews

Is this your business?

    Michael Barth (Spirrwell)
    November 03, 2020

    We have an electric furnace. A heating element was running while the blower was off. It did take some time before they were able to come, like 3 weeks-ish for the appointment. Though it is getting to be Winter, so it's understandable. They showed up on time. I really really appreciate places like these making appointments. We have had far too many instances with other places that just show up whenever, that don't communicate when they can't come and just ignore our calls. They were able to get us so at least one heating element was running properly, and we need to wait for new parts, but we have heat now and we're grateful for that. They also didn't try to salesman us with other unrelated work which is something I really appreciate. We've had other people come in to look at replacing subfloor for example and they wanted to fix some other issue outside our house and included that in a quote. Overall I'm very grateful and happy. I think there have been other instances before this where we've tried to contact Burris and have gotten no response. That's the number one thing I feel like places need to improve on, and that's just communicating with their customers. But the person that came to do repairs was nice, honest, and got us to a point where we don't have to freeze, so again, I'm very grateful. Thank you!

    October 07, 2020

    These people saved me big time. I had called Comfort Technology and got scammed. Comfort double charged me for a simple maintenance and broke pieces of the piping and didn't want to fix it. Instead, they accused of suing me and places leans on my home when I didn't want to pay their needless service fee. Burris, on the other hand, charged me no service fee and they treated me fair and FIXED my dripping furnace. They were kind and professional. You can trust this company. They have my total support. Thank you Burris!!!!

    connie church
    December 12, 2020

    I have used Burris Plumbing and Heating for many years for both plumbing and heating issues. They have always taken care of my problems in a timely manner. I highly recommend them They are professional, trustworthy individuals

    Matthew Montague
    August 24, 2020

    Water went out. Two guys showed up earlier than I thought they would. Climbed down into our nasty old well house. Found the problem. Fixed it. Nice guys - good service from the office. All you can ask for. We've had them here a few times and it's always been the same.

    Linda Brisson
    April 02, 2020

    Thanks for your quick response when we needed you! Also the great recommendation for the long-term solution to our leak. So pleased as always with your service and expertise!

    Burris Plumbing & Heating

    Our Address

    182 Old Stage Rd, Groton, NY 13073, USA

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