**Update - I am changing the review from 2 stars to 4. The owner of Brooks and Harlow, Emily Chen, reached out almost immediately after I left the review. Her professionalism and thoughtfulness to my concerns were addressed completely. Though it does not change the outcome of my services from 5/5, Emily went over the top to make sure I was taken care of. I had a very pleasant experience with the esthetician who was kind and personable however, the results of my lash lift are highly disappointing. I've had about a dozen lash lifts done but never at Brooks and Harlow and did not think I'd be let down. My lashes grow straight out and can be stubborn, but it seems as though my end lashes are the only ones that took to the lift. Just hoping they look better with mascara, but overall the service was not worth $138.
I had a wonderful experience! Emily and Megan were given quite the task of color correction and grow out. They were lovely, welcoming and friendly as whole salon! Classy decor, very clean! My consultation was thorough and I felt listened to. Everything she was planning to do was fully explained in a knowledgeable way. I truly appreciate the care that Megan took on every step, and it felt very well thought out, even down to what would work best with my skin tones. I highly recommend 10/10
Brooks and Harlow Salon gave me the haircut I’ve always wanted! Long layers with the perfect amount of movement and texture but also blend seamlessly when straight. New to the area and needing a new stylist - I could not be happier. Everyone is super friendly and professional. Emily is wonderful at walking you through her process and teaching you how to upkeep your look. As someone who is lazy when it comes to hair styling, she gave me the perfect haircut that allows me little fuss but still always looks great!
I have been going to B&H for years (Brittany, Emma, and Megan are amazing) and yesterday I took my very curly haired teenager to the “curly hair expert”, Shannon. She spent so much time teaching my daughter more tricks and tips to keeping her hair healthy and styled. My daughter loves her curly hair so it’s important she knows how to properly care for it. Thank you Shannon for taking the time to explain, teach, and answer all the questions!
Had a lash lift and tint here yesterday, I'm super in love with the results. Emma was great conversation while my lashes processed. I will absolutely be back!
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