Bee Hive Brew Pub

20 Pleasant St, Canandaigua, NY 14424, USA

About Bee Hive Brew Pub

4.4 / 5

from reviews

Is this your business?

    Farrah Stoddard
    -
    October 15, 2022

    This menu was very promising. Such interesting options, but the food was very very mediocre, nothing I would finish, or come out of our way for. My app was served on a broken plate. Service was ok, but the atmosphere was not what you would expect from a brewery. It was dark and dirty. When we walked in, we almost turned away and in hindsight I should've listened to my gut.

    Patrick Whelehan
    -
    September 24, 2022

    Very tasty food and a good beer selection. It's nice that it's off the main drag and there is a huge parking lot across the street. I wanted to order a dozen different things but alas, I'm not a manatee and had to limit to an appetizer and entree (which I took half home). The staff was very friendly and polite.

    Ben Slomovic
    -
    November 27, 2022

    Went as part of a party of 5 for dinner and experienced a comedy of errors. After an hour of waiting for our food one of us went to inquire about it's status and we received our food, cold, 10 minutes later. My girlfriend ordered the Cali burger-- it was topped with a partially raw egg (even the white was raw, runny, and transparent) and the burger itself was burnt (she was not asked how she would like it cooked) and prepared without a hint of seasoning...not even salt. She also found two long hairs in it. I ordered a salad topped with a burger--I received it without a burger, and when asked if I would still like a burger, I replied that I would (or chicken, or any protein they had available). I finished the salad with no sign of the promised burger. My parents ordered fish tacos which were brought out ice cold without the fries they ordered. My aunt ordered wings Buffalo style, which were hilariously brought out plain with some sauce pooled in the bottom of the basket...I'm sorry, but how hard would it have been to toss them in the sauce? Of note: we received our first drink order and were well finished with no attention from our waitress. We frequently saw her chatting with the table behind us (they appeared to be friends of hers) and even drinking in the kitchen. One of us went to the bar and sat there for some time before they were noticed. The bar was often devoid of a bartender and once to our great amusement we watched as a 10 year old looking boy walked back there and made himself a drink. The worst thing about all this is that I was the one who recommended this place. I remember years ago when they first opened and they were actually decent. I have been experiencing successively worse meals here culminating with tonight's debacle, and unfortunately I now need to warn people about this place. This all could've been smoothed over if the waitress or any staff acknowledged the unacceptable service we received. We were served our check (we had to track the waitress down and ask for it or we would've been there all night) with no apology or attempt to make amends, unless you count not being charged for the burger I never received (I'm ok; I made myself a turkey sandwich when I got home). If you do not make any apologies, attempt to make amends, or even acknowledge you were sub-par, then customers are left to assume your behavior is the norm. If this is the norm, I most definitely will not be returning, and neither will anyone I know who desires even a barely acceptable experience.

    Mariah Stock
    -
    September 12, 2022

    Never written a review but felt the need to for this place. I grew up in the restaurant business, so I “get it”. However, if I could give 0 stars I would. Ordered finger food, can’t really go wrong.. except the sour cream was old and had mold on it. Ordered a scotch ale, no head and very flat. Sent it back after one sip and requested a bottle of Bud Light instead. Received the bill and when I asked for the Scotch Ale to be replaced for the Bud Light I was told “You ordered it, my boss said to keep it on there”. Server station was 2 feet away so the entirety of our dinner was listening to a staff member complain about having to stay late for a football party she took. Multiple staff members sitting across from us eating their own food, then serving tables… one staff member 2 beers deep in my 45 minute visit. Wanted to try some place new today and it was a let down. 0/10 recommend. Dirty, rude and unprofessional.

    Sam Camelio
    -
    July 24, 2022

    Beer menu was pretty good, and had many options. However, our food was screwed up, and the meals tasted horrible. The fish tacos were so bland and flavorless, and the chips that came on the side were just plain bad. They would have been better off putting a mini bag of chips on the side. Everything I ordered initially was out of stock, and I was told so only after waiting 10 mins for my food. The wait staff and the bar were great, and honestly the saving grace from a 1 star review, but the food needs a lot of work.

    Bee Hive Brew Pub

    Our Address

    20 Pleasant St, Canandaigua, NY 14424, USA

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