We had an ongoing dripping faucet in our shower in our older home. I messaged AP Plumbing on Saturday evening and Monday morning I was called. Everyone on the phone were pleasant, professional and knowledgeable. The process was explained as well as some pricing. Another call was to schedule an appointment for the tech to come out. Adam and Brian came on the scheduled day and time, calling prior to arrival. They came in and I showed them the problem areas. After assessing the problem, I was given a couple of options. I chose a solution and they got to work. They did have to leave to get supplies that were not in their truck but returned quickly. They completed the job, cleaning up behind them and giving me time estimates along the way. After the job was done, they showed me the finished job. I was given the opportunity to ask questions, given the total as well as warranty information. While I hadn’t planned on having to call a plumber especially this time of year, it was a good experience from start to finish. I will definitely use this company again and recommend them to others!
We had a badly clogged drain on a weekend and it wasn't easy to find someone to deal with it. Initial communication was professional, quick, and informative. The technician showed up ahead of schedule, gave me clear information about what he thought was the problem and the cost to fix it, and then everything went exactly to plan. The pricing seemed a bit high, but the transparency, communication, and excellent service was worth it.
I loved how they were not only responsive to fix the issues but were courteous throughout the entire process. I’ve been using this company for years for all my plumbing needs and they’ve never let me down. I highly recommend them to anyone!
We were very pleased with the quality of work and honesty provided. They were professional and on time. We will not hesitate to call them again if any plumbing issues arise.
Emily is scheduling very helpful. Installing my HW Heater was very good, the technician who did the work extremely knowledgeable and friendly.
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