They were great! I had a basement flooding and some other bathroom issues. They responed quickly, fixed a leaking toilet and replaced my sump pump. Will use again. Thank you for great services!!
I highly recommend 2W’s Plumbing. In 2020, I have hired them for three separate projects at my own home, and one for a massive project at my grandmother’s house. The owner and his staff do excellent work in a timely manor and at a fair price. They clearly articulated the issues, answered my questions, and were extremely patient. I have been beyond satisfied with each job, and have recommended to other people in my community. They were able to fix issues in my home that others were not able to fix previously, and on their first try. Their work is top notch. The woman in the office has always been helpful in scheduling, paying invoices and getting me connected to Chris, the owner. Our little village is blessed to have this business available to us. Thank you for everything, 2W’s Plumbing LLC. I look forward to working with you in the future!
I have needed this company for a couple emergencies. 1) pipe froze and broke while I was delivering my Daughter came home to water spraying all over the basement-called them they escalated my call to their emergency service and within an hour the Plumber showed up and quickly repaired our line. 2) had our sump pump fail and 2 ft of standing water (a yr after water line broke) again I called and the Receptionist was very empathetic and escalated my call and sent the plumber to my home and within 4 hours of my call the basement was drained and a new sump pump was installed. 3) I had noticed that my back yard was getting wet and then had standing water that was foul.. Called and on the 2nd call the the Receptionist took down my information and had me send pictures of my issue to the plumber, he called me and stated that it looked like my septic distribution box had failed and he could be out the next day to replace it. I agreed with the plan he can on time, switched it out and referred me to a service to have my septic pumped. I called the septic company he referred and within 3 days they had me scheduled. They showed up, pumped my tank and all is well. So far I have not had one bad experience and I really appreciate the Receptionist "Shay" being kind and helpful. Thank you!
I used this company in the past and had an excellent experience with the plumber. So, I called them for another plumbing issue. The girl in the office made the appointment but when the plumber was an hour late I called the office and left a message, I was not rude at all, I just thought he was tied up and wanted to know if he was going to make it there. After waiting another 20 min I called using my cell phone. After I stated my name she acted like she could not hear me. I then called using my landline and there was no answer. I never got a call back, no one ever showed up. I am baffled as to why you would treat a returning customer this way. Totally unprofessional.
Don't bother contacting this outfit.. I had a plumbing issue so I contacted them because they are local to my home. The receptionist said that they couldn't do anything for a week, so I made an appointment for the following Thursday. Thursday came and they were a no-show, so I called and asked about my appointment. First she said she wrote it down for the wrong day, then called me back and said that she found her notes and forgot to write it down, but could send someone over. An hour and a half later two guys show up and do nothing other than take some pictures and look at the existing plumbing, and said the lady in the office would contact me for an estimate. Several days later after hearing nothing, I contacted the office. She said that "the guys" were out of town but she would work on the estimate the following weekend. Well, it's a week later and still haven't heard anything from her..Really lousy service from a very questionable outfit. Don't bother.. (Meanwhile, I contacted Joe Longhini in Dansville. He sent guys over within an hour, and three hours later my issues were resolved and repaired! Call Joe instead!)
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