Johnny N was extremely polite, courteous and above all very knowledgeable! He was easy to work with and explained our options and his procedures as he progressed. Our A/C was not functioning properly and Johnny was able to find the problem and ensure that there was only one issue. Our A/C system is now better than ever....and we are guessing our electric bill will go down too! Thank you Johnny for your excellent service and professionalism! Paul & Kathy
A representative from their company by the name of Tyler in the Rochester area was very informative and very helpful! His appearance was neat and clean, he was knowledgeable of everything I needed and made sure he did an amazing job getting all my necessities completed efficiently! This company is highly recommended for their work and professionalism! Polite, respectful, friendly and smart! Thanks Interstate I will always use your company and recommend you to all my friends and family!
The technician, Bill was absolutely outstanding! Not only was he early, he spent quality time doing our services. He was polite, concerned,caring & extremely knowledgeable! We couldn't have asked for any better service! He is the first one who has ever done what should have been done! He also found a severe issue that could have been extremely costly to us! We are so thankful for Bill! Top notch service from him! We can't say enough about him. So professional & customer oriented. Definitely will have him again in the future. Bill, please know your one of a kind! Interstate has a fabulous employee!
Just had my new AC unit installed. THEY WERE AMAZING! Done via my home warranty. They came quick and had it installed in no time. Rick Sanford was fantastic! (And Pete too) Rick explained everything and answered all of my questions. HIGHLY RECOMMEND! Thanks again!
Tyler was Awesome. Was here less then 10 minutes and found the source of the issue. Was very informative and professional. Finally found a heating and cooling place that we can rely on. Definitely using again!!!
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