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I had used Donohue-Halverson several yrs ago for some leaking pipes, and they were fast, thorough, and professional. Last month I called them around 1 PM for an old water heater, that was only making lukewarm water. I expected to hear that they could come out in a few days or so, but they were able to get someone over 30 min later (and not as an emergency call). They looked things over, and gave me a very reasonable quote for a new one. Again I thought they would schedule it for a later date, instead they said they could do it that afternoon. They left to get the new water heater and some necessary parts, and by 5:30 the new one was up and running, the old one was out of the house, and the basement area was cleaned up. They were great, and as before, fast(very), thorough, and professional. Will use them again, and recommend them to anyone who asks.
Efficient and friendly team.
Highly recommend. Professional and prompt!
A review for Donohue-Halverson, Plumbing, Heating andCooling – Ithaca, and the Navien Combi-Boiler. I had to replace a heating and indirect hot water system that was 25 years old. By recommendation from a heating professional in the area, I was steered to Aaron Vergason at Donahue-Halverson Plumbing, Heating and Cooling - Ithaca. Arron promptly gave me a phone call to talk about my situation. He listened to my problems and captured all my requirements for my new system. Throughout the planning and installation process, Aaron was always prompt to answer my emails and telephone calls. Donohue-Halverson master plumber, Bryan, skillfully did the installation in a neat, workmanlike manner. – Very Professional! The system is quite literally copper artwork! The system is very maintainable with many state-of-the art isolation and drain-down valves, expansion tanks, filters, and every useful accessory. It’s all exactly what I asked for. The Navien NCB-H series Combi-Boiler is a dream! Supplying both space-heating and domestic hot water, its operation has been flawless. For the Domestic Hot Water, I installed a “Hot Button” and recirculating system. This allows me to have hot water at the shower and sinks in 2 seconds! No more running gallons or water down the drain waiting for it to get hot. I can highly recommend the Donohue-Halverson team for excellent quality design and installation of your heating or cooling system. Their pricing was fair and competitive and I feel I got outstanding value for my dollars spent. Call Aaron at Donohue-Halverson.
They were very responsive and came the same day I called. John completed 2 repairs professionally and quickly!
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