The Clean Team

102 E M.L.K. Jr. St, Ithaca, NY 14850, USA

About The Clean Team

4.7 / 5

from reviews

Is this your business?

    Abigail Butler
    -
    September 29, 2022

    I moved out of my apartment and the Clean Team came through and did a final clean. They did an amazing job! My landlord was super happy and the apartment was cleaner than when I moved in.

    Shefali K
    -
    August 24, 2022

    Called and fixed and pre paid for a cleaning today at my 1 bedroom apartment in Ithaca. We waited but to no avail. Called 4 times, no one responded, only mail answered saying calendar crashed! SERIOUSLY….no response to fixing the next appointment!!!

    Erienne Roberts (E. Joey)
    -
    June 11, 2022

    We went with The Clean Team based on reviews. Upon calling a woman provided instructions to send an email to “them.” She made no effort to provide any information—pricing, availability, etc. Their response via email was prompt and courteous. They arrived almost an hour early, which is fine, they seemed eager to start. It was an all male presenting staff. They were personable.They came in and assessed the space (which is a small one bedroom apartment), we gave instructions for cleaning. The contact person abruptly went left, did not discuss or provide an estimate of the cleaning. Did not clear hiring three cleaners for two small spaces—one or two at most would have been appropriate. The focus was the bathroom and kitchen along with cleaning the carpet. Two separate services and charges. After we gave instruction we asked if we should remain. We were told it’s up to us. We waited to hear from them. After five hours, we sent an email. They replied an hour later via email stating they are done. We came back to the place, the carpet didn’t look any differently, in fact, we had to vacuum the floor bc it had dust balls all over it. It didn’t feel wet or look as though it had been washed at all. The kitchen cabinets, which we asked them to clean and heard them confirm they would, hadn’t been touched. The fridge still needed to be wiped down—it was cleaner than what we left but there was small hair and stains that we had to clean inside. We did not confirm three people were to clean. If three people were cleaning for the two hours we paid for it should have been absolutely spotless. The picture of the sponge is after we cleaned the fridge and kitchen cabinets after they left. We vacuumed immediately upon arriving. No call to confirm three cleaners, when to return, or a final inspection. No mention of the 40.00 deposit to secure date. It is not listed on the final invoice.

    Steve Rue
    -
    April 06, 2021

    Don't go anywhere else if you're looking for professional cleaning services. My wife and I moved from Lansing to Dryden on 2/15/21. I hired The Clean Team through Nate at Strong Hands movers to clean the apartment we were moving out of. It was really convenient to deal with one source and make one payment for both services. Communication was always there -- someone was either always reaching out to me or promptly answering questions every step of the way. I apologize to the man and woman that cleaned the apartment -- I don't remember your names, and I wish I did because they were awesome, friendly and really courteous. They came in towards the tail end of when stuff was being taken out of the apartment by the moving team and wasted no time getting to work. A couple hours later and everything was clean and shiney. I mean EVERYTHING. From the little lip on the baseboard trim to every cabinet knob, floor scuff, fixture and window. Worth every penny of the reasonable rate they charged. Biggest things were communication, the smiles and great attitude they brought to work and value. Moving sucks, and The Clean Team made it suck a lot less.

    Rae S
    -
    April 17, 2021

    Boosie and 2 others on the Clean Team were a joy today! They were skilled, efficient, and incredibly cheerful. Reasonable rates, too! I've never hired professional cleaners before. The cleanup process is something I've always dreaded about moving, but Clean Team made it as smooth as butter. They made my apartment sparkle, so the last I could do is offer a sparkling review :) I definitely foresee working with them the next time I move, and I'll happily refer my friends their way! In fact, I've already started to :)

    The Clean Team

    Our Address

    102 E M.L.K. Jr. St, Ithaca, NY 14850, USA

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