1133 NY-414, Waterloo, NY 13165, USA

About Smashburger

3.7 / 5

from reviews

Is this your business?

    Samantha Prunier
    April 09, 2022

    If I could give a zero I would. Do not eat there, unless you plan on waiting at least 38 mins, for an incorrect burger. And then when asking about order, order was not being prepared. So when speaking about order and wanting it to go instead of dine in. It was acknowledged and then prepared incorrect and not packaged to go. So then I proceeded to ask for a refund. And to speak to a manager. Numerous employees and said manager on duty, Would not acknowledge or even come to speak to me. We don't do refunds on weekends or fix sandwich and make it correct. No cheese was ordered on burger. And cheese was certainly on said sandwich. Smashburger corporate will certainly be getting a phone call about said manager on duty.

    Susan Moshier
    December 04, 2021

    Two stars for presentation (flag on top of burger). Had my first Smash Burger at Del Lago, waited a half hour for two classic double smash burgers, a strawberry milkshake, soda, and smash tots for $31. I am familiar with Smash burgers that they are supposed to be super thin, crisp and fresh. The burger was regular sized, like Wendy's. Tots were soaked in oil, had to blot them down with multiple napkins, we saw the oil come out of the tot container. Best thing was the strawberry milkshake. Not overly sweet and had nice consistency. I'd recommend going to the Buddha Bowl next door. They got to order, eat and pick up their food before Smash Burger customers had a chance.

    Amin nini
    May 10, 2022

    Decent burgers made here. Service is OK.

    Tayler Acosta
    July 24, 2022

    Food was good but employees are rude.

    s goodbody
    July 14, 2022

    Food is getting worse.Nasty,undercooked,cold burger.


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    1133 NY-414, Waterloo, NY 13165, USA

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