Welcome to the official Thompson Health facebook page. Thompson Health delivers the highest-quality, comprehensive health care in the Finger Lakes Region. Located in Canandaigua, NY.
it's sad that I was told by someone I know that one of his loved one was passing away in your hospital and was told one minute that he can bring her children to say good bye to their mother then was called 30 minutes later to tell him that he couldn't bring them because of COVID protocols. what COVID protocols? if the masks work and they were following the protocols why couldn't they say bye to her? it makes me sick that you guys denied her children to say bye to her and wonder how many families have been denied. Thompson needs to look at their protocols and see if they really serve the community.
Want to be berated and feel helpless? Want your questions, concerns, and the specifics of your own personal issue completely dismissed? How about have your pain completely ignored and even mocked? Well, this is the place for you! Thompson Surgical Center and specifically NP JENNIFER TOPOR will give you the “full treatment”. They’ll ignore your particular problems, and even be so accommodating as to tell you how you should feel, how much pain you should be having, and even how you should react while they perform surgery. The most disturbing and traumatizing hospital visit I’ve ever been part of by a millions miles. Wouldn’t wish that sort of treatment on anyone. In a place that is supposed to garner your trust, respect, and place your well-being above everything - they failed on every level. Follow-up support? Haha yeah right. There’s a reason there’s no wellness survey afterward and nowhere to leave comments on their website.
Dr. Powers operated on my daughter in what SHOULD have been a routine lapryscopic gall bladder surgery six weeks ago! He completely botched the surgery and had to have a REAL doctor at another hospital fix his screw up! Get ready for a very large malpractice lawsuit!
So unhappy about the miscommunication between providers and the urgent care centers. I was told by my doctors office to go to urgent care and I can't believe the runaround. The urgent care centers are not staffed properly and the wait times are not represented properly.
This is the worst experience I've ever had at this hospital. I've been here for almost 4 hours and haven't seen a Dr yet. In pain, but made to wait so long...while others who came in after me are taken care of. Not happy at all.
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